Frequently Asked Questions

Who provides system training for my employees?

HealthyTruck Tracer will provide on-line training to help integrate the GPS system with current dispatch, maintaince and risk management department programs.

Who will help me set up my alerts and reports?

Healthy Truck Tracer works with all trucking clients to target National and State DOT regulations as well as specific risk management issues.

Do I need to purchase cell phone service in addition to the Fleet Tracking service?

No, the GPS fleet tracking system provides a complete service including the GPS tracker, software and network connectivity to the tracker. All you need is a PC with an internet connection and a vehicle to track!

Is it difficult to install?

The installation guide provides easy to follow instructions. Most customers are able to install the tracker in under an hour.

How much will GPS vehicle tracking cost?

Healthy Truck Tracer Services has several plans to suit your needs. With a carefully chosen plan you will have a low fixed monthly price to track your vehicle.

What if my driver speeds or goes outside the geofence and I am not at my computer?

You can receive alerts to your cell phone telling what the alert is for and their location. For speeding it will say what the speed is. For breaking a geofence, it will give location to within 50 feet, time of day and speed.

How often does the GPS system locate my vehicles?

Your vehicle is located every 2 or 5 minutes while it is in motion (Depending on the service you purchase). Sometimes your vehicle will be out of cellular coverage but you will still receive these locations when your vehicle comes back into cellular coverage. However, there will be times when your device is hidden from GPS satellites so you will miss these locations but that should be infrequent.

How many geofences are supported?

You can have 50 geofences for each GPS vehicle tracking device and 50 global geofences per account. Each geofence is square and centered around an address that you specify.

What type of mapping does the system use?

It uses Google maps which includes a standard map, satellite, and hybrid (lays map over satellite image).